Refund Policy

At Will Experts, we strive to provide our clients with high-quality will writing services. However, we understand that circumstances may change, and you might need to request a refund. Below is our refund policy outlining the conditions under which refunds are granted.

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1. Eligibility for Refunds

 

Refunds are available under the following conditions:

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• Cancellation Before Drafting: If you decide to cancel your order before we begin drafting your will, you are entitled to a full refund of any fees paid.

• Draft Review Period: Once the initial draft of your will has been completed and sent to you for review, you have 14 days to request changes or a refund. If you request a refund during this period, you will receive a partial refund based on the work completed up until that point.

• Defective Services: If there are significant errors in the final document that do not align with your instructions or legal requirements, you may request a full refund within 30 days of receiving the final version.

 

2. Non-Refundable Situations

 

The following situations do not qualify for refunds:

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• Change of Mind After Drafting: Once the draft has been approved by you and payment has been processed, no refunds will be issued if you simply change your mind about proceeding.

• Services Rendered: Any fees associated with consultations or additional services rendered (such as revisions beyond the initial draft) are non-refundable once those services have been provided.

• Late Requests: Refund requests made after 30 days from receiving the final document will not be considered.

 

3. Requesting a Refund

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To initiate a refund request, please follow these steps:

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1. Contact Us: Reach out via email at ** or call us at **

2. Provide Details: Include your order number, date of purchase, and reason for requesting a refund.

3. Review Process: We will review your request and respond within five business days.

 

4. Processing Time

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Once your refund request is approved, please allow up to 14 business days for the funds to be returned to your original payment method.

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5. Changes to This Policy

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We reserve the right to modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By using our services, you agree to this refund policy and acknowledge that it is subject to change.